Tips on using this site
Account creation is free and only require a valid email address and company name (optional). Searching tips Most searches have two options:hcpcs searches and keyword searches. HCPCS searches are usually in the top box and tries to match exactly, any HCPCS in the database. HCPCS type searches don't use pattern matching. In other words, what you enter is exactly what it tries to match. Searches are not case sensitive Keyword type searches use pattern matching when searching. Pattern matching here means, if one character is entered, then the pattern will be- 'find anything that begins with that character'. When more than one character is entered, the pattern will be- 'find anything that contains these characters'. The percent character '%' can be used as a wildcard to represent zero or more character. (example: treat%fract will return 'treat cheek bone fracture' and 'Treatment of thigh fracture') Most of the services we offer have links on the homepage, so start there. Patient accounting type users to include coders and billers along with healthcare revenue cycle specialists will find a menu of services in the patient accounting desktop region, located on the left side of the public homepage. These are quick reference links to a single service that eliminates one click in the login process. Enter your login credentials and the parameters for the service you wish to access.
The service is activated and you are automatically logged into the patient account personal assistant (PAPA) with the results of your first search having rendered. Once logged in, your homepage will be PAPA throughout your session, and you will be returned there when you choose the coded back link on the page. The logout link at the top center of the page will take you back to the public homepage. You have limited access to services from the public homepage.
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